Comments on: Metrics and Knowledge Management http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/ A guide to all things Knowledge Management Sun, 09 Mar 2008 12:04:41 +0000 http://wordpress.com/ hourly 1 By: Arjun Thomas http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/#comment-72 Arjun Thomas Fri, 04 May 2007 04:49:09 +0000 http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/#comment-72 Arturs, Agree with your statement, while it sounds good in theory. How difficult is it to actually translate what you described above into metrics and go about capturing it? - Arjun. Arturs,

Agree with your statement, while it sounds good in theory. How difficult is it to actually translate what you described above into metrics and go about capturing it?

- Arjun.

]]> By: Matt Moore http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/#comment-63 Matt Moore Mon, 30 Apr 2007 07:21:32 +0000 http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/#comment-63 Arjun - I would agree with Arthur that metrics & ROI are not solely rational activities. I would appreciate your comments on this: http://engineerswithoutfears.blogspot.com/2007/04/return-on-investment-other-dramas.html Arjun – I would agree with Arthur that metrics & ROI are not solely rational activities. I would appreciate your comments on this: http://engineerswithoutfears.blogspot.com/2007/04/return-on-investment-other-dramas.html

]]> By: arturs http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/#comment-61 arturs Sat, 28 Apr 2007 13:27:01 +0000 http://itsallkm.wordpress.com/2007/04/24/metrics-and-knowledge-management/#comment-61 Knowledge metrics, KM metrics cover not only organizational but also deeply personal issues. it is about a design of company’s attitude to its knowledge workers and far beyond it. To calculate the ROI of a KM initiative, foresighting the uniqueness of business will be high on agenda. Aspects related to knowledge of (business company) service provider, workers, clients and '‘invited guests' that use/would use deliverables can be integrated meeting values, motivation, interests and objectives of parties on the move. Knowledge metrics, KM metrics cover not only organizational but also deeply personal issues. it is about a design of company’s attitude to its knowledge workers and far beyond it.

To calculate the ROI of a KM initiative, foresighting the uniqueness of business will be high on agenda. Aspects related to knowledge of (business company) service provider, workers, clients and ‘‘invited guests’ that use/would use deliverables can be integrated meeting values, motivation, interests and objectives of parties on the move.

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